Hi my mini of has no power light showing & the error message I’m gettibg is no input signal.

[Elizabeth+Gaylor]

Hi my minibox has no green light showing a power supply even though it is plugged into my tv. The error message I'm getting is no input signal. Does this mean the minibox has failed? Please help.

[oldfella]

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@Elizabeth+Gaylor wrote:

Hi my minibox has no green light showing a power supply even though it is plugged into my tv. The error message I'm getting is no input signal. Does this mean the minibox has failed? Please help.

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Hi @Elizabeth+Gaylor 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.