Hi my mini box is not working how do i get a new one

[ROCK007]

The mini box only goes to the screen when the engineer starts with

[bob1234]

@ROCK007Unfortunately for someone to help you will need to give more details or phone Sky who will either talk you through what to do, send an engineer or send a replacement box.

Try this link to see how to set up your mini boxes
https://www.sky.com/help/diagnostics/setting-up-sky-q/connect-your-sky-q-mini

[oldfella]

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@ROCK007 wrote:

The mini box only goes to the screen when the engineer starts with

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Hi @ROCK007

If you go completely through the following link it does lead to a conclusion if you cannot solve your issue.

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...