04 Jul 2024 12:19 PM
Pl help.Q box is dead during between 9pm.10pm pl need engineering to shot the problem
04 Jul 2024 12:31 PM
@Kajal2030 wrote:Pl help.Q box is dead during between 9pm.10pm pl need engineering to shot the problem
Are you saying your Q box dies for an hour every night? Does it shut down completely? Is there a power supply issue? Have you tried rebooting the box by turning it off at the wall for a minute or two then powering it back on?
06 Jul 2024 06:20 PM
Hi still my QBox is not working still freeze between 9to10pm ?Yes I it shut down completely I have try everything .eg checked no power issue. I tried rebooting the Q box on/off and the plugs on the wall.. This has been happing since last week .and Yesterday it was 3 times freezes pl Sky send yr engineer to fix the matter or I have to go further for compliant or move to another provider. Thank u
06 Jul 2024 06:22 PM
Posted by a Superuser, not a Sky employee. Find out more@Kajal2030
In case you aren’t aware this is a customer to customer forum and you’re not contacting Sky Customer Services by posting on here. You will have to contact Sky to arrange an engineer visit.
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