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Discussion topic: Hi, my Netflix and Disney apps are not visible to go on.

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This message was authored by: St55

Hi, my Netflix and Disney apps are not visible to go on.

When I go to my apps,it is just showing the Peacock app, even though I have Netflix and Disney, they do not show. I have downloaded them and Activated them.

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This message was authored by: oldfella

Re: Hi, my Netflix and Disney apps are not visible to go on.

Posted by a Superuser, not a Sky employee. Find out more

@St55 wrote:

When I go to my apps,it is just showing the Peacock app, even though I have Netflix and Disney, they do not show. I have downloaded them and Activated them.


Hi @St55

Have you tried refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .

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