28 Aug 2024 05:53 PM
Hello have problem with the new sky boxes one up stairs main box down stairs but my daughter records her programs up stairs but I get her recording when I want to record different program so how can we solve this because this is annoyig
28 Aug 2024 05:56 PM - last edited: 28 Aug 2024 05:59 PM
Posted by a Superuser, not a Sky employee. Find out more
@witchespot9 wrote:
Hello have problem with the new sky boxes one up stairs main box down stairs but my daughter records her programs up stairs but I get her recording when I want to record different program so how can we solve this because this is annoyig
hi @witchespot9
I am afraid on SKY Q you cannot separate recordings - all recordings are stored on the main box & there is no User profile type system and all recordings are availble on both boxes (except UHD recordings which can only be watched on the main box)
Although after your switch to Q, you may still also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q
28 Aug 2024 05:57 PM
Posted by a Superuser, not a Sky employee. Find out more
@witchespot9 wrote:
Hello have problem with the new sky boxes one up stairs main box down stairs but my daughter records her programs up stairs but I get her recording when I want to record different program so how can we solve this because this is annoyig
@witchespot9 all recordings are saved on the main Q box and are available for any of the boxes to see/play
28 Aug 2024 06:01 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @witchespot9 That is the way Sky Q is designed to work. The Main Sky Q box is the server which holds all the recordings and the Mini box is just a thin client. The Mini box does not have any facility to store recordings. It looks like nobody explained to you how Sky Q works. I take it you have moved from the old Sky+HD Multiroom. Sky Q is a completely different system.
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