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Discussion topic: Hi i have not received my packaging to return my items, what do i do?

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This message was authored by: A1s

Message posted on ‎22 Jun 2023 09:59 AM

Hi i have not received my packaging to return my items, what do i do?

I received a message to say packaging had been sent to me but nothing has arrived,  can you please resend?

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Superuser
This message was authored by: GD1

Message posted on ‎22 Jun 2023 10:01 AM

Re: Hi i have not received my packaging to return my items, what do i do?

Posted by a Superuser, not a Sky employee. Find out more

@A1s  We are all customers here and we can't send anything to you

 

You  an however use your own packaging  you can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: MightyQuinn

Message posted on ‎22 Jun 2023 10:02 AM

Re: Hi i have not received my packaging to return my items, what do i do?

Posted by a Superuser, not a Sky employee. Find out more

Hi @A1s 

 

I'm afraid that request for packaging is not going to Sky as this is a community of customers, not Sky customer services. See below.

 

Return Sky TV or Sky Broadband equipment | Sky Help | Sky.com

Welcome to the Sky Community Forum

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