Discussion topic: Hi every now and then my Sky screen pixelates and freezes all my Sky channels at once. I have taken

This message was authored by: Jimmym1953 · ‎06 Sep 2023

The screen is ok now. I turned it off for 5 minutes and the pixelation has gone. This is happening every few days. What can I do to stop this?

This message was authored by: GD1 · ‎06 Sep 2023

@Jimmym1953 Work through these steps https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/picture/articles/sky-tv-no..., at the end it should allow you to book a engineer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Hi every now and then my Sky screen pixelates and freezes all my Sky channels at once. I have taken

Hi every now and then my Sky screen pixelates and freezes all my Sky channels at once. I have taken

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Re: Hi every now and then my Sky screen pixelates and freezes all my Sky channels at once. I have t

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