28 Dec 2023 09:14 PM
Hi can't get the TVs connected to the Sky Box. Have tried repeatedly
28 Dec 2023 09:21 PM - last edited: 28 Dec 2023 09:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@Steve2359 wrote:
Hi can't get the TVs connected to the Sky Box. Have tried repeatedly
hi @Steve2359
I think you may have to explain a little more - SKY Q boxes just connect to the TVs via HDMI cables.
Are you having problems with a main box or a mini box or both & how are you trying to connect them & to what ?
What specific error messages are you getting ?
28 Dec 2023 09:24 PM
It's the main box. It asked me to press the WPS button which I have done several times but still no connection. WiFi to other devices is working but not the the Q box it seems
28 Dec 2023 09:30 PM
Posted by a Superuser, not a Sky employee. Find out more
@Steve2359 wrote:
It's the main box. It asked me to press the WPS button which I have done several times but still no connection. WiFi to other devices is working but not the the Q box it seems
Many thanks @Steve2359
Unfortunately not really my area of expertise but I am sure others may be able to advise.
Can I just check who is your home wifi with - is it SKY or a 3rd party and are you using their router or an independent router ?
If SKy which router do you have ?
29 Dec 2023 08:52 AM
Posted by a Superuser, not a Sky employee. Find out more
@Steve2359 wrote:
can't get the TVs connected to the Sky Box.
WPS doesn't connect a television to a main Q box: it links a main Q box to an internet router (or a television to a router).
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