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Discussion topic: Hi can't get the TVs connected to the Sky Box. Have tried repeatedly

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This message was authored by Steve2359 This message was authored by: Steve2359

Hi can't get the TVs connected to the Sky Box. Have tried repeatedly

Hi can't get the TVs connected to the Sky Box. Have tried repeatedly 

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This message was authored by nigea99 This message was authored by: nigea99

Re: Hi can't get the TVs connected to the Sky Box. Have tried repeatedly

Posted by a Superuser, not a Sky employee. Find out more

@Steve2359 wrote:

Hi can't get the TVs connected to the Sky Box. Have tried repeatedly 


hi @Steve2359 

 

I think you may have to explain a little more - SKY Q boxes just connect to the  TVs via HDMI cables.

 

Are you having problems with a main box or a mini box or both & how are you trying to connect them & to what ?

 

What specific error messages are you getting ?

Steve2359
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This message was authored by Steve2359 This message was authored by: Steve2359

Re: Hi can't get the TVs connected to the Sky Box. Have tried repeatedly

It's the main box. It asked me to press the WPS button which I have done several times but still no connection. WiFi to other devices is working but not the the Q box it seems 

This message was authored by nigea99 This message was authored by: nigea99

Re: Hi can't get the TVs connected to the Sky Box. Have tried repeatedly

Posted by a Superuser, not a Sky employee. Find out more

@Steve2359 wrote:

It's the main box. It asked me to press the WPS button which I have done several times but still no connection. WiFi to other devices is working but not the the Q box it seems 


Many thanks @Steve2359 

 

Unfortunately not really my area of expertise but I am sure others may be able to advise. 

 

Can I just check who is your home  wifi with  - is it SKY or a 3rd party and are you using their router or an independent router  ?

 

If SKy which router do you have ?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Hi can't get the TVs connected to the Sky Box. Have tried repeatedly

Posted by a Superuser, not a Sky employee. Find out more

@Steve2359 wrote:

 can't get the TVs connected to the Sky Box. 

WPS doesn't connect a television to a main Q box: it links a main Q box to an internet router (or a television to a router).

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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