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Discussion topic: Hi I’ve been trying to cancel my sky tv for the longest the woman told me I have to wait till octobe

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This message was authored by Elois3 This message was authored by: Elois3

Hi I’ve been trying to cancel my sky tv for the longest the woman told me I have to wait till octobe

Hi, I've been trying to cancel my sky TV for the longest time now. When I called last time the woman told me that I had to wait until October. It is now October and I'm still trying to cancel it and I'm finding it very difficult to cancel my sky TV can you please help me cancel it please thank you

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This message was authored by GD1 This message was authored by: GD1

Re: Hi I’ve been trying to cancel my sky tv for the longest the woman told me I have to wait till oc

Posted by a Superuser, not a Sky employee. Find out more

@Elois3  The forum is unable to help with cancellations as we are mainly customers here.

 

You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.


If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Chodley This message was authored by: Chodley

Re: Hi I’ve been trying to cancel my sky tv for the longest the woman told me I have to wait till oc

Posted by a Superuser, not a Sky employee. Find out more

You have to call them I'm afraid. What seems to be the problem?

 

edit: oo, didn't know about the messaging service.

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