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Discussion topic: Hi I’ve added sky cinema to my package and want paramount plus but can’t activate it

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Elizabeth+morley
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This message was authored by Elizabeth+morley This message was authored by: Elizabeth+morley

Re: Hi I’ve added sky cinema to my package and want paramount plus but can’t activate it

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This message was authored by LisaG2 This message was authored by: LisaG2

Re: Hi I’ve added sky cinema to my package and want paramount plus but can’t activate it

Hi did you ever get this resolved ? Having exactly the same issue and pulling my hair out after hours on the phone yo Sky 

This message was authored by caesarome This message was authored by: caesarome

Re: Hi I’ve added sky cinema to my package and want paramount plus but can’t activate it

Posted by a Superuser, not a Sky employee. Find out more

@LisaG2 

If you added Sky Cinema today then I would give it at least 24 hours before trying to activate Paramount+

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This message was authored by F.S This message was authored by: F.S

Re: Hi I’ve added sky cinema to my package and want paramount plus but can’t activate it

I have done the same. I have literally spent hours on the phone to sky.  I have spoken to call handlers in Belgium, Bulgaria, and Scotland.. I must have talked to over 10 people.  Not one has been able to resolve this issue.  I am emailing Patamount + constantly who are saying this email address doesn't look as if its related to my sky account.  I have been with sky for over 20years, using this email address.  One  call handler looked at her own TV, and discovered she couldn't activate her own paramount+ channel!  

So it seems to be a big problem. 

 

 

 

 

 

 

 

 

 

 

 

This message was authored by Janeq This message was authored by: Janeq

Re: Hi I’ve added sky cinema to my package and want paramount plus but can’t activate it

Hi I have tried all ways but everytime I go into paramount via the qr code it's saying 6.99 a month not 0.00. Ever since i renewed my sky contract a few months ago I lost paramount.  Its driving me mmad. I have sky cinema. Do I need to contact sky customer services? 

This message was authored by GTAC41 This message was authored by: GTAC41

Re: Hi I’ve added sky cinema to my package and want paramount plus but can’t activate it

I'm not getting the zero cost option, only a monthly an an annual paid cost. What do I need to do? 

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