Hi, I turned on my sky Q box but it switches itself off

[Markblp]

Initially I could turn it on but it said that there was no satellite signal. I then unplugged the box waited and the light on the box starts flashing orange / green then switches off

[Stephen+Mourton]

Do you get any messages on your tv screen before it turns off?

[oldfella]

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@Markblp wrote:

Initially I could turn it on but it said that there was no satellite signal. I then unplugged the box waited and the light on the box starts flashing orange / green then switches off

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Hi @Markblp 

If you go completely through the following link it does lead to a conclusion if you cannot solve your issue.

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...