24 Jun 2023 04:48 PM
I have just taken out a new contract with sky that includes Netflix. I have had two emails from Netflix to activate my account I have done. I can only get Netflix on my telephone app. My app via my q box will not load?
24 Jun 2023 05:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@Woodyboy7 wrote:
I have just taken out a new contract with sky that includes Netflix. I have had two emails from Netflix to activate my account I have done. I can only get Netflix on my telephone app. My app via my q box will not load?
@Woodyboy7 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
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