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Discussion topic: Hi I am due 3 sky mini boxes and only one has arrived

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This message was authored by Reds1892 This message was authored by: Reds1892

Hi I am due 3 sky mini boxes and only one has arrived

Don't need pictures . It's simple . I only have received one of my 3 mini boxes I have ordered ..can you confirm the other two are on their way

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Hi I am due 3 sky mini boxes and only one has arrived

Posted by a Superuser, not a Sky employee. Find out more

You'll have to ask Sky - we're other customers here and can't tell you...

I am just another Sky customer and my views are my own
This message was authored by Laing1 This message was authored by: Laing1

Re: Hi I am due 3 sky mini boxes and only one has arrived

Posted by a Superuser, not a Sky employee. Find out more

@Reds1892 wrote:

Don't need pictures . It's simple . I only have received one of my 3 mini boxes I have ordered ..can you confirm the other two are on their way


@Reds1892 as @PandJ2020 says you will need to contact Sky as this is a customer to customer forum where customers help each other.

 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by nigea99 This message was authored by: nigea99

Re: Hi I am due 3 sky mini boxes and only one has arrived

Posted by a Superuser, not a Sky employee. Find out more

@Reds1892 

 

As an aside, you probably know but just in case you don't, you can only use 2 mini boxes at the same time for Satellite/On demand content (Live channels/recordings) - although can use a 3rd if the 1st one in use is being used for a streaming app such as Netflix or DIsney+

(If you have an older 1TB non UHD box - Hardware version 32Cxxxx then this is reduced to one)

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