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Discussion topic: Hey,how can i update my TV model on the settings of my Remote in order to control both my box and TV

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This message was authored by Kizito This message was authored by: Kizito

Hey,how can i update my TV model on the settings of my Remote in order to control both my box and TV

Please can anyone help on how i can update my TV model on the list for me to be able to control my box and TV with the same remote.(My TV model is not available on the Sky list)?

Many thanks


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

Posted by a Superuser, not a Sky employee. Find out more

@Kizito wrote:

It's a Samsung UE70BU8000K.

Thanks for getting in touchplease.Appreciated.

 

Many thanks.


@Kizito  after entering UE70 did you click on the option my model is not listed then try the setting it shows ie 1 of 8 so 8 settings to try 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by Laing1 This message was authored by: Laing1

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

Posted by a Superuser, not a Sky employee. Find out more

@Kizito wrote:

Please can anyone help on how i can update my TV model on the list for me to be able to control my box and TV with the same remote.(My TV model is not available on the Sky list)?

Many thanks


@Kizito what TV make and model do you have ? as only Sky can update the list that comes up 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Kizito
Topic Author
This message was authored by Kizito This message was authored by: Kizito

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

It's a Samsung UE70BU8000K.

Thanks for getting in touchplease.Appreciated.

 

Many thanks.

This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

Posted by a Superuser, not a Sky employee. Find out more

@Kizito wrote:

It's a Samsung UE70BU8000K.

Thanks for getting in touchplease.Appreciated.

 

Many thanks.


@Kizito  after entering UE70 did you click on the option my model is not listed then try the setting it shows ie 1 of 8 so 8 settings to try 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Kizito
Topic Author
This message was authored by Kizito This message was authored by: Kizito

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

Thanx buddy,

It's now working.Am so grateful.

 

Regards

This message was authored by Laing1 This message was authored by: Laing1

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

Posted by a Superuser, not a Sky employee. Find out more

@Kizito wrote:

Thanx buddy,

It's now working.Am so grateful.

 

Regards


@Kizito glad you got it sorted 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Kizito
Topic Author
This message was authored by Kizito This message was authored by: Kizito

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

@Laing1 @How do i activate my Netflix on my phone.

Have tried to login and it's says that I don't have an account of which am using it on my TV?

Many thanks

This message was authored by Laing1 This message was authored by: Laing1

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

Posted by a Superuser, not a Sky employee. Find out more

@Kizito wrote:

@Laing1 @How do i activate my Netflix on my phone.

Have tried to login and it's says that I don't have an account of which am using it on my TV?

Many thanks


@Kizito Sorry only just seen this To use netflix on your phone you should just login with the username and password that you  setup and used for your Q box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by ClaireR78 This message was authored by: ClaireR78

Re: Hey,how can i update my TV model on the settings of my Remote in order to control both my box an

I have just bought an RCA tv for my daughter. The model wasn't listed so I clicked find it for me. It came up with 1 out of 37. I found 2 that worked the volume but will not turn the tv on or off. Can anyone please help

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