@Johnandbren wrote:
My Sky Q box hard drive has now failed 3 times. It is annoying to lose all my recordings.
I first noticed this last weekend when the mini box would not connect..
I have managed to reset it again but do you think the main box needs replacing or is it just something that happens to all of them?
I did book an engineer visit when it first happened but now I have fixed it I don't know if I should cancel the engineer or not?
thoughts please?
@Johnandbren I've had my current box for 6 years and never had a hard drive problem if it happens more than once i'd contact Sky for a replacement box
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
