0

Discussion topic: Help…. I can’t get my tv message to unfreeze. Trying to set up a new sky mini box

Reply
Avatar for Dozy2
Level 1 icon
What's this?
This message was authored by: Dozy2

Message posted on ‎09 Nov 2024 02:45 PM

Help…. I can’t get my tv message to unfreeze. Trying to set up a new sky mini box

Please can anyone help. I have a new Sky mini box and remote but the remote won't work the tv and the message that's stuck in it is frozen. Now have sound from somewhere that I can't control or get rid of

Report post
Post 1 of 3
344 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎09 Nov 2024 02:50 PM

Re: Help…. I can’t get my tv message to unfreeze. Trying to set up a new sky mini box

Posted by a Superuser, not a Sky employee. Find out more

@Dozy2 

What is the message? Could it be from your TV rather than the Sky box? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 3
336 Views
0 Likes
Reply
Avatar for Dozy2
Level 1 icon
What's this?
Topic Author
This message was authored by: Dozy2

Message posted on ‎09 Nov 2024 02:59 PM

Re: Help…. I can’t get my tv message to unfreeze. Trying to set up a new sky mini box

Message says

 

accessibility on Sky Q

 

make it easy to watch the shows you love

 

new today...then 4 different messages 

 

then at bottom... go to settings>Accessibility to switch in these settings

 

then button with either 

Settings or skip and set up later

 

the settings button is highlighted but it is all frozen and now what sounds like Spotify noise/talk in the background

 

 

Report post
Post 3 of 3
330 Views
0 Likes
Reply
Reply