Hello, lm having trouble with my mini boxes, they say there connected but the tv says no satellite s

[JAMILA+BASDEO]

Hello

lm having trouble with my miniboxes, they say they are connected to sky box and network connection but tv says no satellite signal, also the internet signal upstairs keeps dropping off- we changed the level of our internet strength a while ago with a higher cost but have seen no improvement in this either. Thank you

[Laing1]

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@JAMILA+BASDEO wrote:

Hello

lm having trouble with my miniboxes, they say they are connected to sky box and network connection but tv says no satellite signal, also the internet signal upstairs keeps dropping off- we changed the level of our internet strength a while ago with a higher cost but have seen no improvement in this either. Thank you

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@JAMILA+BASDEO Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box 

[Invisiblename]

@JAMILA+BASDEO  Who is your ISP?

[Chodley]

Changing the "internet side" bandwidth of the service sadly doesn't affect any wifi issues inside the house. You have to deal with the challenges of walls, distance and flakey hardware separately.