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Discussion topic: Hello does anyone know how many Sky Q boxes can I have in my house?

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This message was authored by Theo23 This message was authored by: Theo23

Hello does anyone know how many Sky Q boxes can I have in my house?

Hello 

does anyone know how many sky q boxes can I have in my house?

thanks


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Hello does anyone know how many Sky Q boxes can I have in my house?

Posted by a Superuser, not a Sky employee. Find out more

@Theo23 wrote:

Hello 

does anyone know how many sky q boxes can I have in my house?

thanks


@Theo23 

One main box only. You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Hello does anyone know how many Sky Q boxes can I have in my house?

Posted by a Superuser, not a Sky employee. Find out more

@Theo23 wrote:

Hello 

does anyone know how many sky q boxes can I have in my house?

thanks


@Theo23 

One main box only. You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.

Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.

All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Theo23
Topic Author
This message was authored by Theo23 This message was authored by: Theo23

Re: Hello does anyone know how many Sky Q boxes can I have in my house?

Thanks for your answer Daniel 0210

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