Discussion topic: Hello. My Sky hasn’t been working for about three weeks now. The Sky Q box is acting like Freeview

This message was authored by: Jackiewacky · ‎22 Jul 2024

I've tried switching the Sky Q box at the mains, as re-booting the box fixes problems. I did this twice, a few days apart - it made no difference

This message was authored by: Daniel0210 · ‎22 Jul 2024

@Jackiewacky

Have you reported this to Sky in the last three weeks? In what way isn't it working? Are you seeing any error message?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Jackiewacky · ‎24 Jul 2024

It's now working perfectly: I wonder if someone ar Sky reads these? Anyway, I tried to ask Sky directly why my Sky Q box wasn't working, and since yesterday, it's working perfectly again. Mysterious!

This message was authored by: GD1 · ‎24 Jul 2024

@Jackiewacky If anyone from Sky was reading these posts they really wouldnt know who you are are your address so it's highly unlikely something happended as a result of your post

Are you on a communal dish by any chance?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎24 Jul 2024

@Jackiewacky

That's great. If the same issue appears again pop another post on here outlining what the 'isn't working' issue is and someone here can try to help you.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Hello. My Sky hasn’t been working for about three weeks now. The Sky Q box is acting like Freeview

Hello. My Sky hasn’t been working for about three weeks now. The Sky Q box is acting like Freeview

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Re: Hello. My Sky hasn’t been working for about three weeks now. The Sky Q box is acting like Freevi

Re: Hello. My Sky hasn’t been working for about three weeks now. The Sky Q box is acting like Freevi

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