Hello … I’m not able to view Netflix as it says I need to update payment

[JasonT6]

Hello … I’m not able to view Netflix as it says I need to update payment

[JasonT6]

It's part of my package and now I can't watch it.

would like it sorted asap and credit my account for inconvenience.

said open until 9pm for calls. Called at 8:55pm and cut me off and said call tomorrow.

[oldfella]

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@JasonT6 wrote:

It's part of my package and now I can't watch it.

would like it sorted asap and credit my account for inconvenience.

said open until 9pm for calls. Called at 8:55pm and cut me off and said call tomorrow.

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Hi @JasonT6 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

[JasonT6]

Cheers... I called and they sent me this link, no idea so thank you for your message. 
appreciated 

[oldfella]

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@JasonT6 wrote:

Cheers... I called and they sent me this link, no idea so thank you for your message. 
appreciated 

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Hi @JasonT6 

Forum members do try to help with Q issues and malfunctions.   However we have no details concerning Subscriptions and payments where you need to Sky Customers services.