15 Mar 2023 09:54 PM
I have used itvx Netflix and amazon before on sky however today I get their menus up pick a program and it states there is an error can't play it. If this was on app I say could be app but all 3 seems weird. I have tried refreshing my apps still the same I am checking for software download for update. But its got to be something to do with the sky box, it's connected to the Internet and was working fine earlier today . Can watch BBC iplayer and you tube so I don't get it
16 Mar 2023 08:45 AM
Similar issue being discussed here
https://helpforum.sky.com/t5/Sky-Q/Sky-q-box-intermittently-won-t-connect-to-the-apps/td-p/4254030
Looks like the SkyQ box loses DRM rights to apps that require it - Netflox, Paramount, Prime etc. But trailers work as they aren't DRm restricted. Just a guess on my part based on one error I saw - no confirmation or fixes yet.
16 Mar 2023 10:19 AM
Posted by a Superuser, not a Sky employee. Find out moreFor certain people? Netflix fine for me.
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