Have to keep signing in to discovery plus

[Darshan]

Especially on Shark Week too.

[Cath63]

Discovery + keeps asking me to sign in.

I have accepted the terms & conditions every time, I sign in & everything is ok.

I leave the app to return to Sky channels, & when I return to Discovery+, I have to do the whole thing again.  I have tried numerous times. I have even reset my box, but to no avail.

I need some help with this.  Thanks.

[LizM2]

Same here, and the programmes when you do get signed in keep pixellating really badly. Very annoying. If it's something to do with the Olympics then maybe it'll go back to normal soon.

[TomThumb5ive]

More flakey coding on sky's systems 🤭 

+1 for Discovery plus sign in every friggin time 🙁

Tom...

[wearetheangrymob]

don't really care who's done what.

I'm accessing the service via Sky box so I expect Sky to take onboard customer complaints with their partners and get it sorted

[Glassback1]

Exact same issue re signing into discovery plus. Started last Thursday 18th July.

very annoying. All for security and stopping people who don't pay or code sharing but I am neither. GET IT SORTED.

[Glassback1]

Woo Hoo back to normal today when I switched on Discovery plus, thank goodness. So much easier and no frustration getting to your favourite programmes.

[mikehill58]

Same here. That's a relief with Olympic coverage starting tomorrow. Just tried it three times to be certain.

[Snarfang]

Finally seems they've sorted it for now 🙂

[Darshan]

@ADray 

They've worked the patch & all is well again. 

[ADray]

Fantastic.

I will take a look when I get home.

Thanks for keepiong me updated  🤗

[tonyang]

Just had to do mine again now, got stream

[Darshan]

@tonyang 

Not sure about stream. Have you called them to let them know it's still happening on stream service ? Mine was only mini box issue but surely they would've checked stream too. 

Have you done the usual of unplugging for several minutes & rebooting it that way or even see if the app on your phone is logged out, if its still playing up today give them a call & if you have sky mobile it's 150 to customer services. 

[Murraynator]

I have sky Q but mine is okay from yesterday. 

[Darshan]

@Murraynator 

Yes they fixed the issue on the 23rd but it was only my mini box that didn't work properly. My Sky Q main box was fine.