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Discussion topic: Have not been able to watch sky for last two months very upset customer

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Avatar for LesleyWylie
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This message was authored by: LesleyWylie

Message posted on ‎12 Nov 2025 10:21 PM

Have not been able to watch sky for last two months very upset customer

Please need sky dish and reception sorting it not going to cancel account 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎12 Nov 2025 10:37 PM

Re: Have not been able to watch sky for last two months very upset customer

Posted by a Superuser, not a Sky employee. Find out more

What did Sky say when you called them to report the issue?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎13 Nov 2025 05:03 AM

Re: Have not been able to watch sky for last two months very upset customer

Posted by a Superuser, not a Sky employee. Find out more

@LesleyWylie 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

Threatening to cancel your subscription is pointless. If this has been ongoing for 2 months is there a reason why either

  • Sky haven't sent an engineer out to check or realign the dish?
  • you haven't contacted Sky to report it?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
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