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Discussion topic: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

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This message was authored by: Howard7

Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

TNT Sports not working on our newly installed Sky Q boxes despite us being fully paying subscribers. 

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This message was authored by: Howard7

Re: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

The message on the screen says to check your subscription. I have with TNT/BT and I pay £29.99 a month. They said I have to contact Sky, hence the contact here

This message was authored by: TimmyBGood

Re: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

Posted by a Superuser, not a Sky employee. Find out more

@Howard7 

 

https://www.sky.com/help/articles/tnt-sports 

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: oldfella

Re: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

Posted by a Superuser, not a Sky employee. Find out more

@Howard7 wrote:

TNT Sports not working on our newly installed Sky Q boxes despite us being fully paying subscribers. 


Hi @Howard7 If you subscribe to TNT Sport through Sky (and pay Sky for your Subscription) then you can watch on Mini boxes (provided you have the necessary Monthly Multiscreen subscription). Also through Sky TNT Sport in HD is included.
If you pay BT directly for TNT Sports on Sky then to receive TNT Sport on Minis you need to pay BT’s monthly second box charge. One monthly charge covers all minis. Also to receive TNT Sport in HD there is an additional BT monthly charge when subscribing though BT.

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This message was authored by: Howard7

Re: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

Problem now resolved. Thanks for all help/advice. 👍🏻

This message was authored by: oldfella

Re: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

Posted by a Superuser, not a Sky employee. Find out more

@Howard7 wrote:

Problem now resolved. Thanks for all help/advice. 👍🏻


What was the resolution @Howard7 ?

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This message was authored by: Howard7

Re: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

Cancelled TNT through BT and now have it through Sky. Cheaper allround.

This message was authored by: oldfella

Re: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

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@Howard7 wrote:

Cancelled TNT through BT and now have it through Sky. Cheaper allround.


Hi @Howard7 

Also means you get Discovery plus Premium if you wasn't already aware.

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This message was authored by: Howard7

Re: Have new Sky Q installed but TNT sports not working despite me being a fully paying subscriber

Nice one @oldfella 👍🏻

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