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Discussion topic: Have new Sky Q Box & need to 'pair' it to get it to work

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This message was authored by: Marriot

Message posted on ‎26 Jul 2023 11:39 AM

Have new Sky Q Box & need to 'pair' it to get it to work

I Have a new Sky Q Box & have plugged in all cables etc. Got a message on TV saying, Box needs to be 'Paired' so I have to go into SETTINGS to find 'SET UP'. How do I go into SETTINGS

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Avatar for kop32
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This message was authored by: kop32

Message posted on ‎26 Jul 2023 11:44 AM

Re: Have new Sky Q Box & need to 'pair' it to get it to work

Hi, @Marriot ,

 

If you follow this link it explaines it all here.... https://www.youtube.com/watch?v=6QSr34D7cgg

Back to Sky Q and 2 mini boxes after a failed attempt at Sky Stream (again) , VM 1 gb Broadband and Google Nest WiFi Pro.
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This message was authored by: Deedee36

Message posted on ‎26 Jul 2023 01:41 PM

Re: Have new Sky Q Box & need to 'pair' it to get it to work

Posted by a Superuser, not a Sky employee. Find out more

@Marriot  Are you referring to pairing your viewing card? If so try the help page below 

 

https://www.sky.com/help/articles/setting-up-sky-q

 

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“Trying to help improve sky glass”
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