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Discussion topic: Have had no satellite signal for almost 4 weeks

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This message was authored by: charwatts1995

Message posted on ‎08 Dec 2024 02:23 PM

Have had no satellite signal for almost 4 weeks

Afternoon, we had bad weather a few weeks back and ever since I've had no signal to watch live tv. I've tried all the usual troubleshooting and it has solved nothing. 

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This message was authored by: Mark39

Message posted on ‎08 Dec 2024 02:31 PM

Re: Have had no satellite signal for almost 4 weeks

Posted by a Superuser, not a Sky employee. Find out more

Work through Sky's diagnostics here: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-check-q

 

If they don't resolve the problem, you'll be able to book an engineer.

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This message was authored by: Daniel0210

Message posted on ‎08 Dec 2024 04:08 PM

Re: Have had no satellite signal for almost 4 weeks

Posted by a Superuser, not a Sky employee. Find out more

@charwatts1995 
If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.

 

Unfortunately after this weekends weather it means you're going to be requesting an engineer at an extremely busy time. 


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