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Discussion topic: Has there been problems with Sky Q in last 2 day?

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This message was authored by: Sharon1962

Has there been problems with Sky Q in last 2 day?

Sky been very disrupted in last 2 days - mini box saying no satellite signal main box just not tuning into certain channels - having to reboot at least 3 times to get it work properly is this a general issue right now ? Or problem with my particular set up- ? 

 

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This message was authored by: oldfella

Re: Has there been problems with Sky Q in last 2 day?

Posted by a Superuser, not a Sky employee. Find out more

@Sharon1962 wrote:

Sky been very disrupted in last 2 days - mini box saying no satellite signal main box just not tuning into certain channels - having to reboot at least 3 times to get it work properly is this a general issue right now ? Or problem with my particular set up- ? 

 


Hi @Sharon1962 

There are no Satellite issues.

Suspect it's your setup 

This message was authored by: TimmyBGood

Re: Has there been problems with Sky Q in last 2 day?

Posted by a Superuser, not a Sky employee. Find out more

@Sharon1962 wrote:

is this a general issue right now ? Or problem with my particular set up- ? 

 


Such problems are almost always individual: with several million users, a wider Q issue would cause this forum to explode.

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This message was authored by: Sharon1962

Re: Has there been problems with Sky Q in last 2 day?

Thank you both - I will call the technical helpline later on and hopefully they can talk me through a solution

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