Hard drive failure on Sky

[Lee59]

My main Sky Q box is not working - I cannot access recordings and it will not connect to my mini boxes. It will not allow pause or rewind.

it is showing as a hard drive failure

[J_Tyler]

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@Lee59 wrote:

My main Sky Q box is not working - I cannot access recordings and it will not connect to my mini boxes. It will not allow pause or rewind.

it is showing as a hard drive failure

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You'll need a replacement box then. 

https://www.sky.com/help/replace-hardware/ 

[TimmyBGood]

@Lee59 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages 

Remember to remove and retain the Viewing Card before a doorstep swap-out.