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Discussion topic: Hard disk fault on sky Q. Reset as per online instructions, still very flaky and does not always pl

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Message posted on ‎27 Aug 2023 05:46 PM

Hard disk fault on sky Q. Reset as per online instructions, still very flaky and does not always pl

Hard disk problem on sky Q box, would not play recordings, allow new recording or do live pause.

 

reset as per online instructions, but is still not working properly as I cannot even watch some tv programs. 

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This message was authored by: GD1

Message posted on ‎27 Aug 2023 05:54 PM

Re: Hard disk fault on sky Q. Reset as per online instructions, still very flaky and does not alway

Posted by a Superuser, not a Sky employee. Find out more

@Paul067  If it's not working after following the instructions here https://www.sky.com/help/articles/sky-q-hard-disk-error-messages  there is an option to order a replacement box.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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