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Discussion topic: Had my WiFi router activated today yet my WiFi to my sky q isn't working

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Frankie7
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This message was authored by Frankie7 This message was authored by: Frankie7

Had my WiFi router activated today yet my WiFi to my sky q isn't working

‎21 Nov 2023 01:10 PM

WiFi not working to sky q box router was activated today and its saying I need a booster box
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GD1
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Superuser
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Re: Had my WiFi router activated today yet my WiFi to my sky q isn't working

‎21 Nov 2023 01:38 PM

Posted by a Superuser, not a Sky employee. Find out more

@Frankie7  Try the steps here https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-connectivity/fix-connection-proble...

 

You should be able to follow the steps to reconnect your Q box to the new hub.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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