Discussion topic: Had fibre put in and no internet connection to tv

This message was authored by: Tracy+goodbody · ‎29 Aug 2023

Had fibre put in today and got no internet connection to sky Q box

This message was authored by: Tracy+goodbody · ‎29 Aug 2023

Had fibre connected today but no internet to my sky Q box

This message was authored by: Laing1 · ‎29 Aug 2023

@Tracy+goodbody wrote:

Had fibre connected today but no internet to my sky Q box

@Tracy+goodbody Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Had fibre put in and no internet connection to tv

Had fibre put in and no internet connection to tv

All Replies

Re: Had fibre put in and no internet connection to tv

Re: Had fibre put in and no internet connection to tv

Was this discussion not helpful?

Search Sky Community

Start a new discussion