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Discussion topic: Had an historical issue with broadband. Now back up and running . However, the sky box won’t connect

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This message was authored by: Katherine33

Message posted on ‎28 Mar 2024 01:35 PM

Had an historical issue with broadband. Now back up and running . However, the sky box won’t connect

Had an historical issue with broadband. Now back up and running . However, the sky box won’t connect To the router 

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This message was authored by: GD1

Message posted on ‎28 Mar 2024 01:53 PM

Re: Had an historical issue with broadband. Now back up and running . However, the sky box won’t con

Posted by a Superuser, not a Sky employee. Find out more

@Katherine33  Try the steps here https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-connectivity/fix-connection-proble...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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