Had an accident with my sky Q box and it’s not working needing a replacement box

[Sharron7]

Water damage to my sky Q box and can't seem to be able to speak to anyone at sky every number I call it's an automated voice 

[Daniel0210]

@Sharron7 

All calls to Sky start automated. You will need to persevere on the phone as Sky are likely to charge you. 

If you need to call Sky then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

[TimmyBGood]

@Sharron7 

Note that Sky may require you to cover the notional cost of the hardware.