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Discussion topic: Had a power cut locally and now mini sky q box doesn’t seem to work

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This message was authored by Anjgadz This message was authored by: Anjgadz

Had a power cut locally and now mini sky q box doesn’t seem to work

Tried to reset but no Joy. Main sky box everything looks as it should, showing  one my to wifi and mini box connected. I am wondering if the mini sky box needs connecting?


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Anjgadz
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This message was authored by Anjgadz This message was authored by: Anjgadz Answer

Re: Had a power cut locally and now mini sky q box doesn’t seem to work

It's all resolved  thank you. It appears the remote needed re-connecting to the box. 🙂

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This message was authored by Chodley This message was authored by: Chodley

Re: Had a power cut locally and now mini sky q box doesn’t seem to work

Posted by a Superuser, not a Sky employee. Find out more

Sorry think autocorrect has done something odd to the middle of that sentence. The Q works but the mini won't connect?

Anjgadz
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This message was authored by Anjgadz This message was authored by: Anjgadz

Re: Had a power cut locally and now mini sky q box doesn’t seem to work

The main sky box is all okay, it is the mini sky q box which I also have that seems to be stuck on step 1 of 4. Tried to reset it but doesn't seem to work. 

This message was authored by Chodley This message was authored by: Chodley

Re: Had a power cut locally and now mini sky q box doesn’t seem to work

Posted by a Superuser, not a Sky employee. Find out more

I've escalated your query. Look out for a blue chat bubble.

Anjgadz
Topic Author
This message was authored by Anjgadz This message was authored by: Anjgadz Answer

Re: Had a power cut locally and now mini sky q box doesn’t seem to work

It's all resolved  thank you. It appears the remote needed re-connecting to the box. 🙂

This message was authored by Chodley This message was authored by: Chodley

Re: Had a power cut locally and now mini sky q box doesn’t seem to work

Posted by a Superuser, not a Sky employee. Find out more

Ha, that's why it was "stuck". Seen that before, should have thought of it.

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