14 Sep 2023 10:29 PM
Tried to reset but no Joy. Main sky box everything looks as it should, showing one my to wifi and mini box connected. I am wondering if the mini sky box needs connecting?
15 Sep 2023 09:33 AM
It's all resolved thank you. It appears the remote needed re-connecting to the box. 🙂
15 Sep 2023 12:22 AM
Posted by a Superuser, not a Sky employee. Find out moreSorry think autocorrect has done something odd to the middle of that sentence. The Q works but the mini won't connect?
15 Sep 2023 07:05 AM
The main sky box is all okay, it is the mini sky q box which I also have that seems to be stuck on step 1 of 4. Tried to reset it but doesn't seem to work.
15 Sep 2023 09:16 AM
Posted by a Superuser, not a Sky employee. Find out moreI've escalated your query. Look out for a blue chat bubble.
15 Sep 2023 09:33 AM
It's all resolved thank you. It appears the remote needed re-connecting to the box. 🙂
15 Sep 2023 09:42 AM
Posted by a Superuser, not a Sky employee. Find out moreHa, that's why it was "stuck". Seen that before, should have thought of it.
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