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Discussion topic: Had a phone call from sky saying my viewing card is about to expire and there sending me a new one i

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Message posted on ‎24 Sep 2024 06:30 PM

Had a phone call from sky saying my viewing card is about to expire and there sending me a new one i

Do sky phone to say your viewing card is about to expire? And there sending you a new one? Or is this a scam ? 

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Message posted on ‎24 Sep 2024 06:44 PM

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

Posted by a Superuser, not a Sky employee. Find out more

@Sandra1956 

I upgraded to Sky Q (from Sky+HD) in November 2019 and haven't needed to change the card nor have I received such communication. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎24 Sep 2024 07:05 PM

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

Posted by a Superuser, not a Sky employee. Find out more

@Sandra1956 Its more than likely a scam, there is a similar one going round with the caller claiming the network your with is upgrading systems and your SIM card will automatically expire in 7 days, they ask you to access your account and change your password to one they give you and they will order a replacment SIM on your behalf.

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Message posted on ‎07 Nov 2024 07:59 AM

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

 I had a call earlier in the week about upgrading my viewing card and ask for bank details. 

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This message was authored by: Daniel0210

Message posted on ‎07 Nov 2024 08:01 AM

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

Posted by a Superuser, not a Sky employee. Find out more
@ik22 wrote:

 I had a call earlier in the week about upgrading my viewing card and ask for bank details. 

@ik22 

So hopefully you didn't divulge any personal/ banking details. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎07 Nov 2024 08:02 AM

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

i gave them account details and name of account holder. 

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Message posted on ‎07 Nov 2024 08:30 AM

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

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@ik22 wrote:

i gave them account details and name of account holder. 

Hi @ik22 If this is genuine, you will need to call your Bank, and explain what has happened, and to stop any un-authorised debits from your account, if not already occured?

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