HDMI port on the back of my Sky Q box won’t hold the cable correctly. Tried several cables.

[CLF412]

HDMI port on the back of my Sky Q box won't hold the cable. Tried several different ones, but the same issue. Having to stand the box on its side for the cable to stay in. 

[Chodley]

Has it had some physical trauma?

[TimmyBGood]

@CLF412 

Not really any solution to that other than logging it as a fault and getting the box swapped out.

It would be unusual for a main Q box, but some users do migrate Mini boxes between television sets which can cause wear in the port through repeated plug/unplug cycles (which is why we suggest a 'port saver' is used)