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Discussion topic: HDM12 not working TV no picture

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Avatar for Carollll
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This message was authored by: Carollll

Message posted on ‎11 Nov 2023 06:24 PM

HDM12 not working TV no picture

My HDM12 is not working we have no TV picture at all no channels working 

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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎11 Nov 2023 07:56 PM

Re: HDM12 not working TV no picture

Posted by a Superuser, not a Sky employee. Find out more
@Carollll wrote:

My HDM12 is not working we have no TV picture at all no channels working 

Hi @Carollll 

No message (such as No signal ) on your TV?

Is the Q box on with Green led and are you sure your Q box is connected to HDMI 2 on your TV set?

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This message was authored by: Fieldgunner

Message posted on ‎13 May 2024 06:13 PM

Re: HDM12 not working TV no picture

I have HDM12 showing but can't get anything else.

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This message was authored by: Fieldgunner

Message posted on ‎13 May 2024 06:19 PM

Re: HDM12 not working TV no picture

  • HDM12 Is showing but I can't get any further
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Message posted on ‎13 May 2024 06:30 PM

Re: HDM12 not working TV no picture

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Hi @Fieldgunner   I don't believe that you answered the two questions. 1. Is the green light showing on the Sky Q box? 2. Is the Sky 2 box connected to HDMI2?

Welcome to the Sky Community

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