HBO Max is Now Included in Most TV Packages!

[Chodley]

Escalated. Look out for a colourful chat bubble when it gets picked up by the Sky team.

[mty2608]

Thanks Appreciate your help

[BadgerTom]

I can't get HBO Max to work on the sky Q box - it works fine online through the app on my ipad, and is all registered correctly in mysky and looks setup.

But when I go to the HBO Max app within the sky Q box it says welcome back, get access through sky via mysky etc (which I have already done).

I spent 45 mins online chat with sky to find a resolution, rebooted the box twice, software downloads, and reinstalled all apps but it's still the same - how can I fix it?

[Talboty]

Every day since HBO has been available I have tried to activatr it to no avail

Sometimes I am redirected to HBO.  Sometimes they email me a code.  But every time I enter the code I get the message "Something went wrong. There was a problem commecting to your provider account. Please wait a few minutes and then try again" and, no matter how often I try again, I cannot get access.

Same with HBO TNT 😞

[kevinh67]

i see we have HBO in our multi room, but not on our main box and both are sky+ HD
it seems main box has a different package as i cannot open anything like box sets or HBO

how is that possible

Kevin

[Chodley]

Somehow managed to have two different contracts? Rather than one with multiroom

[oj01]

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@kevinh67 wrote:

i see we have HBO in our multi room, but not on our main box and both are sky+ HD
it seems main box has a different package as i cannot open anything like box sets or HBO

how is that possible

Kevin

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On a Sky+HD Box, HBO Max content should show in the Catch Up TV Tile.

[Jeanette111]

Trying to enter my profile info on hbo max app to use. Big fail. When typing info it keeps double counting my characters. I can not complete the profile page and log into app. Can't see how to complete info on my Sky app? How can I activate hbo max app with this glitch ? 

[kevinh67]

ok just checked and it states i need to connect to internet and box is not

could not see how to do this automatically