Green light on SkyQ but TV says no signal

[Dellburt]

We have replaced SkyQ box. We have no HDMI cables. SkyQ box shows green light. TV says no signal. We have tried different Inputs HDMI1 HDMI2 for example. 

[Dellburt]

That should say NEW not no HDMI.cables

[Daniel0210]

---

@Dellburt wrote:

TV says no signal. 

---

@Dellburt 
A message displaying ”no signal” tends to be from your TV.

A message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

[oldfella]

---

@Dellburt wrote:

We have replaced SkyQ box. We have no HDMI cables. SkyQ box shows green light. TV says no signal. We have tried different Inputs HDMI1 HDMI2 for example. 

---

Hi @Dellburt 

First make sure that the TV is switched on and is switched to the HDMI input to which the Q box is connected.
Then with the Q box switched on with green led illuminated
Press
Home 1 0 8 0 Home
on the Q box remote control.

This will change the Q box to standard resolution which will work for all TV’s.