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Discussion topic: Got new box but it says pair your card to your box

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This message was authored by: Zuria

Message posted on ‎17 Jun 2023 09:38 AM

Got new box but it says pair your card to your box

I recieved new box and after installing and putting card , it still says card needs to be paired and my sky account isnt active 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎17 Jun 2023 09:47 AM

Re: Got new box but it says pair your card to your box

Posted by a Superuser, not a Sky employee. Find out more

@Zuria  Have you followed the steps here

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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