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Discussion topic: Got disney+ on 2 mini boxes but asking me to login on main skyq box and I haven't got login details.

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This message was authored by: amandabarton

Got disney+ on 2 mini boxes but asking me to login on main skyq box and I haven't got login details.

I am able to watch disney+ through sky on both my mini boxes but on the main skyq box I am beig asked to login?  It must be activated for it to be on my mini boxes?  Any advice please as I don't know any login details and don't want to lose it from my mini boxes.

 

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This message was authored by: oldfella

Re: Got disney+ on 2 mini boxes but asking me to login on main skyq box and I haven't got login deta

Posted by a Superuser, not a Sky employee. Find out more

@amandabarton wrote:

I am able to watch disney+ through sky on both my mini boxes but on the main skyq box I am beig asked to login?  It must be activated for it to be on my mini boxes?  Any advice please as I don't know any login details and don't want to lose it from my mini boxes.


Hi @amandabarton 

Disney plus subscriptions are currently changing.

How many people can watch Disney+ at once?

 

The amount of devices you and the people in your Household can use to stream Disney+ varies depending on your plan:

  • Disney+ Standard with Ads: up to two devices at a time
  • Disney+ Standard: up to two devices at a time
  • Disney+ Premium: up to four devices at a time
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This message was authored by: amandabarton

Re: Got disney+ on 2 mini boxes but asking me to login on main skyq box and I haven't got login deta

Hi.  Good to know.  However, no other users were watching at the time.

This message was authored by: oldfella

Re: Got disney+ on 2 mini boxes but asking me to login on main skyq box and I haven't got login deta

Posted by a Superuser, not a Sky employee. Find out more

@amandabarton wrote:

Hi.  Good to know.  However, no other users were watching at the time.


Hi @amandabarton 

You must have set up a Disney plus online account to activate your subscription.

If you do not know the login details you will have to contact Disney plus.

https://help.disneyplus.com/en-GB/article/disneyplus-en-uk-change-email-password

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