@Shifting+Sands wrote:
Hi, we got the sky sports package and netflix last Saturday. Both worked fine but the soorts package has now disappeared and says we need to upgrade. When I press red button to upgrade it says Ive already added the package. - Error Code DSU_508. Can anyone help?
Hi @Shifting+Sands
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Also be aware that the Sky Sports channels are in HD as standard and they may be in a different section of the TV Guide to where you expect yo find them. Ie 400's or 800's
