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Discussion topic: Good afternoon! would like to return my old sky equiptment and I would like to know how to do that?

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This message was authored by keano1206 This message was authored by: keano1206

Good afternoon! would like to return my old sky equiptment and I would like to know how to do that?

Good afternoon! 

I would like to return some old sky equiptment

from my previous account.Otherwise I will be charged, I would like to know how to return it.

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Good afternoon! would like to return my old sky equiptment and I would like to know how to do t

Posted by a Superuser, not a Sky employee. Find out more

@keano1206 
Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, [31 days for TV and 14 days for broadband], to the address that the account is registered at.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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