Getting my Sky Q remote to turn my tv off

[Mataius]

My Samsung Tv model: QE65QN90DATXXU isn't listed on the handset list. Unsung the closest from the list I can adjust the volume etc, but not turn the tv off with the sky remote?

[oldfella]

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@Mataius wrote:

My Samsung Tv model: QE65QN90DATXXU isn't listed on the handset list. Unsung the closest from the list I can adjust the volume etc, but not turn the tv off with the sky remote?

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Hi @Mataius 

Just select the Samsung Brand.

Then instead of using the Model designation select Find it for me.

This will then give you all the Samsung options to try

[Chodley]

A manufacturer using different IR codes between models for something as basic as power off seems ridiculous. Panasonic have used the same codes since forever.

[PandJ2020 · Accepted solution]

Ensure you're holding the power button for a few seconds.