12 Nov 2023 11:50 AM
I keep getting a message to return sky equipment but haven't received the packaging to do so
12 Nov 2023 12:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@Loysie wrote:
I keep getting a message to return sky equipment but haven't received the packaging to do so
Hi @Loysie
Hi
See the following link for all Sky returns information.
https://www.sky.com/help/articles/return-tv-broadband.
If necessary you can use you own Packaging and also print your own labels.
Ensure that you keep proof of posting as the Sky return system handled by Unipart has delays and is not as reliable as would be desired.
13 Nov 2023 12:10 PM
Hello, I've received messages to return ajy equipment but not box to return it
13 Nov 2023 12:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jaime1 wrote:Hello, I've received messages to return ajy equipment but not box to return it
Look at the post above yours, you can use your own packaging as described in the link.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion