Discussion topic: Get rid of sky
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Message posted on 24 Mar 2024 10:47 PM
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Get rid of sky
The technology with sky q and mini is so antiquated and totally unreliable. It's only ok if you have no extra minis and just the main box. Even that is unreliable unless your broadband is in close proximity to the sky q box. Don't waste your money. I've had sky for several years, enough is enough it's going.
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All Replies
Message posted on 24 Mar 2024 11:12 PM
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Re: Get rid of sky
Rock solid here but ymmv
Message posted on 25 Mar 2024 04:41 AM
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Re: Get rid of sky
No problems here either. Have you explained your reliability issues to Sky so that they can look to resolve the problem with your set up?
If you've set your mind on cancelling, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.
Return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.
Keep your viewing card in case you change your mind in the future.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 25 Mar 2024 07:45 AM
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Re: Get rid of sky
@Daz1965 No problems here either with Sky Q main box connected to router via WiFi, one mini box and no booster required.
Message posted on 21 Oct 2024 06:49 PM
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Re: Get rid of sky
We're had and are having many issues with sky minis...... its a nightly event right now. Rebooting several times an evening..... enough is enough.
Message posted on 21 Oct 2024 08:05 PM
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Re: Get rid of sky
@SKP wrote:
We're had and are having many issues with sky minis...... its a nightly event right now. Rebooting several times an evening..... enough is enough.
@SKP what have Sky said have they sent an engineer out in case you need a booster ?
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 21 Oct 2024 08:28 PM
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Re: Get rid of sky
We have a booster.. thinking of moving to Virigin. Been going on for months now....... tried EVERYTHING suggested. Only so much of my life I'm will to give up to this issue.
Message posted on 21 Oct 2024 09:14 PM
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Re: Get rid of sky
@SKP wrote:
We have a booster.. thinking of moving to Virigin. Been going on for months now....... tried EVERYTHING suggested. Only so much of my life I'm will to give up to this issue.
@SKP have you had replacement boxes ?
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 21 Oct 2024 10:40 PM
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Re: Get rid of sky
No..... we have 3 minis and it's all of them
Message posted on 22 Oct 2024 05:22 AM
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Re: Get rid of sky
Have you tried powerlines? Only way I could make it work.
Message posted on 22 Oct 2024 08:32 AM
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Re: Get rid of sky
No.... are going to try a second booster and then we'll investigate down that avenue. Thanks for this and will certainly keep you posted.
Message posted on 22 Oct 2024 11:41 AM
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Re: Get rid of sky
Do they have to be plugged direct into socket or can they go in an adapter?
Message posted on 22 Oct 2024 12:20 PM - last edited: 22 Oct 2024 01:42 PM
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Re: Get rid of sky
For PLC (Powerline) adapters, manufacturers suggest direct into wall sockets is optimal because the wiring in some extension bars (particularly those with surge protection) may impede data speed.
There shouldn't be any affect on WiFi-only repeaters, although conceivably a dodgy multiway might be generating adverse EMF.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 22 Oct 2024 12:39 PM
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Re: Get rid of sky
Thank you 🙏
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