This discussion topic has been answered Discussion topic: Freezing/buffering on Sky Sports +
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Message posted on ‎27 Aug 2024 09:21 PM
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Re: Continual freezing on Sports +
Freezes and cut out regularly. Absolutely awful (Brighton v Crawley)
Probably better reception from a moody fire stick at a fraction of the price.
Message posted on ‎27 Aug 2024 09:21 PM
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Re: Continual freezing on Sports +
Mines gone to a 6 minute deficit.......
Message posted on ‎27 Aug 2024 09:21 PM
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Re: Continual freezing on Sports +
Same glitching here every minute or so. And sometimes kicks back to main menu.
I'm running on Sky Q multiroom and other streaming services are fine
Message posted on ‎27 Aug 2024 09:24 PM
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Re: Continual freezing on Sports +
Message posted on ‎27 Aug 2024 09:32 PM
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Re: Continual freezing on Sports +
I saw the first goal on BBC website...... then refreshed my Sky and they scored again......
Message posted on ‎27 Aug 2024 09:35 PM
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Re: Continual freezing on Sports +
Sort it out Sky. My lad will go straight to his paper round and miss a nights sleep if this freezes much more.
Message posted on ‎27 Aug 2024 10:12 PM
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Sky sports+ stream keeps pausing for a second ot two or more after a while
Watching a football match and first half the stream paused for a second before restarting. Second half this happened more often and occurred every 20-30 seconds. Not good! Any help would be appreciated.
Message posted on ‎27 Aug 2024 10:25 PM
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Sky sports app
Hi. I've had sky sports for years, no issues. However now when I watch football on the new sky sports app on my sky q it's constantly freezing. My Internet is working ok. Anyone any ideas?
Message posted on ‎27 Aug 2024 10:45 PM
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Picture freeze on sky sports plus
Watching Palace v Norwich tonight on sky sports + via Sky Q mini box and picture kept freezing.
I endured it for 85 minutes as it was just for a few seconds each time but then the feed cut off and defaulted to the Home Screen. Presumably because the game had finished in real time.
Anybody else have same problem ?
My internet connection is good so confident that's not the problem.
Message posted on ‎27 Aug 2024 11:18 PM
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Re: Picture freeze on sky sports plus
It's a sky issue and has been like this from day 1 of the sky sports launch on football and tennis streams. Many others has complained about this issue also.
Message posted on ‎27 Aug 2024 11:20 PM
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Re: Picture freeze on sky sports plus
I was also watching the Palace game. It was freezing just like a dodgy stream. I've got Virgin with a 1 gig Internet connection. I gave up at 3-0 as it was freezing more than playing.
Message posted on ‎28 Aug 2024 08:38 AM
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Re: Continual freezing on Sports +
why are sky tech team not repkying to constant issue for everyone including me, sky sports+ cannot cope with watching any match on skyq mini box without it freezing every few minutes.
Message posted on ‎28 Aug 2024 09:29 AM
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Re: Continual freezing on Sports +
Send a complaint to viewerR@sky.uk
and they will realise it's a major issue for customers!
Message posted on ‎28 Aug 2024 12:33 PM
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Re: Continual freezing on Sports +
it is a major issue for sky re so many complaints sky q mini bix freezing for few seconds every few minutes watching sky sports+ football matches. I am experiencing it myself, no problems main box.
Message posted on ‎28 Aug 2024 12:47 PM
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Re: Continual freezing on Sports +
@Ivor+bigin wrote:
why are sky tech team not repkying to constant issue for everyone
Probably because it's not affecting 'everyone'?
As I've remarked elsewhere, apart from the specific issues with rugby and tennis coverage the small number of posts suggests the launch of Sports+ has been remarkably successful.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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