0

Discussion topic: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Reply
This message was authored by Peterw1511 This message was authored by: Peterw1511

Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

I read today that you can get free uhd on sky stream but  for us on sky Q we will still have to pay not only for HD and then UHD On top.

Whilst a lot of members may  enjoy VIP rewards I never been lucky enough to benefit from them, so come on sky why not make this a VIP reward or even better just make free to all !!!!

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Posted by a Superuser, not a Sky employee. Find out more

@Peterw1511 wrote:

I read today that you can get free uhd on sky stream but  for us on sky Q we will still have to pay not only for HD and then UHD On top.

Whilst a lot of members may  enjoy VIP rewards I never been lucky enough to benefit from them, so come on sky why not make this a VIP reward or even better just make free to all !!!!


hi @Peterw1511 

 

UHD is an add on to SKY Stream which of course, maybe offered for free in deals - as often it can be on SKY Q usually when taken out with more than one add ons such as Multiscreen and Cinema and/or Full Sports

 

Although I think deals on SKY Q have become less in recent times whilst SKY are indeed pushing Glass/Stream

 

BTW Advert skipping is also an additional charge on STream which is free on Q

Peterw1511
Topic Author
This message was authored by Peterw1511 This message was authored by: Peterw1511

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Hi Sky super user 

thank for your reply 

I saw the report that sky were offering UHD free of charge to sky stream customers on the daily mirror on line site. I find it annoying that even with SD channels are being shut down HD is not free and UHD is subject to a premium charge. I personally would rather they

gave me the option of UHD for free as a VIP diamond customer than a the option to apply for possible tickets to events most of which don't interest me and haven't been lucky to win the few I have entered for. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Posted by a Superuser, not a Sky employee. Find out more

@Peterw1511 wrote:

. I personally would rather they

gave me the option of UHD for free as a VIP diamond customer than a the option to apply for possible tickets to events 


VIP rewards are effectively free to Sky: removing the HD and UHD supplements would be a direct hit to profits, and consequently somewhat unpopular with Comcast stockholders.  If only half Q users pay for the HD add-on that's something like half a billion pounds a year income.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Peterw1511
Topic Author
This message was authored by Peterw1511 This message was authored by: Peterw1511

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

So if it would hit their profits how come they can make it free for stream ?

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Posted by a Superuser, not a Sky employee. Find out more

@Peterw1511 wrote:

So if it would hit their profits how come they can make it free for stream ?


Hi @Peterw1511   Because the incentive is to move people to Glass/Stream.

This message was authored by Ben1980 This message was authored by: Ben1980

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Right now I am thinking the opposite. 

We are finding it impossible to move from Q to Stream. 

We are having an extension and the dish will need to be removed. Seven different agents are more concerned about sending a specialist installer than letting us move across. 

One even told us we need to go to a Sky shop first to to register our interest in Stream and then call back to order. **bleep**! 

And thats before the inconsistency in sub prices! 

This message was authored by Chodley This message was authored by: Chodley

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Posted by a Superuser, not a Sky employee. Find out more

@Ben1980 wrote:

Right now I am thinking the opposite. 

We are finding it impossible to move from Q to Stream. 

We are having an extension and the dish will need to be removed. Seven different agents are more concerned about sending a specialist installer than letting us move across. 

One even told us we need to go to a Sky shop first to to register our interest in Stream and then call back to order. **bleep**! 

And thats before the inconsistency in sub prices! 


That's unreal

This message was authored by Philduff This message was authored by: Philduff

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Sky socks. It's 2024 and I pay £60 a.month ollto sky and then I can't even watch it in HD. What a joke.. I have a 86 inch uhd TV..  I'm.goimg to scrap sky and just buy a freeview uhd recorder box.. total rip.off its disgusting how they treat customers

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd


@Philduff wrote:

Sky socks. It's 2024 and I pay £60 a.month ollto sky and then I can't even watch it in HD. What a joke.. I have a 86 inch uhd TV..  I'm.goimg to scrap sky and just buy a freeview uhd recorder box.. total rip.off its disgusting how they treat customers


Be aware that nothing is available on Freeview in UHD. The most you'll get is some iPlayer content in UHD with HLG HDR, if the box you purchase supports it. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Posted by a Superuser, not a Sky employee. Find out more

@Philduff wrote:

I'm.goimg to scrap sky and just buy a freeview uhd recorder box.. 


Maybe note that no Freeview content is transmitted in UHD at all: the 4K branding relates to app output, for which there's an extra charge made by most of the app providers to get that resolution.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Laing1 This message was authored by: Laing1

Re: Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

Posted by a Superuser, not a Sky employee. Find out more

@Philduff wrote:

Sky socks. It's 2024 and I pay £60 a.month ollto sky and then I can't even watch it in HD. What a joke.. I have a 86 inch uhd TV..  I'm.goimg to scrap sky and just buy a freeview uhd recorder box.. total rip.off its disgusting how they treat customers


@Philduff I'm guessing you can't watch in HD as you do not have the HD subscription ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion