Free uhd on sky stream but not on sky Q as long time customer while we pay for HD and then uhd

[Peterw1511]

I read today that you can get free uhd on sky stream but  for us on sky Q we will still have to pay not only for HD and then UHD On top.

Whilst a lot of members may  enjoy VIP rewards I never been lucky enough to benefit from them, so come on sky why not make this a VIP reward or even better just make free to all !!!!

[nigea99]

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@Peterw1511 wrote:

I read today that you can get free uhd on sky stream but  for us on sky Q we will still have to pay not only for HD and then UHD On top.

Whilst a lot of members may  enjoy VIP rewards I never been lucky enough to benefit from them, so come on sky why not make this a VIP reward or even better just make free to all !!!!

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hi @Peterw1511 

UHD is an add on to SKY Stream which of course, maybe offered for free in deals - as often it can be on SKY Q usually when taken out with more than one add ons such as Multiscreen and Cinema and/or Full Sports

Although I think deals on SKY Q have become less in recent times whilst SKY are indeed pushing Glass/Stream

BTW Advert skipping is also an additional charge on STream which is free on Q

[Peterw1511]

Hi Sky super user 

thank for your reply 

I saw the report that sky were offering UHD free of charge to sky stream customers on the daily mirror on line site. I find it annoying that even with SD channels are being shut down HD is not free and UHD is subject to a premium charge. I personally would rather they

gave me the option of UHD for free as a VIP diamond customer than a the option to apply for possible tickets to events most of which don't interest me and haven't been lucky to win the few I have entered for. 

[TimmyBGood]

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@Peterw1511 wrote:

. I personally would rather they

gave me the option of UHD for free as a VIP diamond customer than a the option to apply for possible tickets to events 

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VIP rewards are effectively free to Sky: removing the HD and UHD supplements would be a direct hit to profits, and consequently somewhat unpopular with Comcast stockholders.  If only half Q users pay for the HD add-on that's something like half a billion pounds a year income.

[Peterw1511]

So if it would hit their profits how come they can make it free for stream ?

[MightyQuinn]

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@Peterw1511 wrote:

So if it would hit their profits how come they can make it free for stream ?

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Hi @Peterw1511   Because the incentive is to move people to Glass/Stream.

[Ben1980]

Right now I am thinking the opposite. 

We are finding it impossible to move from Q to Stream. 

We are having an extension and the dish will need to be removed. Seven different agents are more concerned about sending a specialist installer than letting us move across. 

One even told us we need to go to a Sky shop first to to register our interest in Stream and then call back to order. **bleep**! 

And thats before the inconsistency in sub prices! 

[Chodley]

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@Ben1980 wrote:

Right now I am thinking the opposite. 

We are finding it impossible to move from Q to Stream. 

We are having an extension and the dish will need to be removed. Seven different agents are more concerned about sending a specialist installer than letting us move across. 

One even told us we need to go to a Sky shop first to to register our interest in Stream and then call back to order. **bleep**! 

And thats before the inconsistency in sub prices! 

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That's unreal

[Philduff]

Sky socks. It's 2024 and I pay £60 a.month ollto sky and then I can't even watch it in HD. What a joke.. I have a 86 inch uhd TV..  I'm.goimg to scrap sky and just buy a freeview uhd recorder box.. total rip.off its disgusting how they treat customers

[Padam_Padam]

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@Philduff wrote:

Sky socks. It's 2024 and I pay £60 a.month ollto sky and then I can't even watch it in HD. What a joke.. I have a 86 inch uhd TV..  I'm.goimg to scrap sky and just buy a freeview uhd recorder box.. total rip.off its disgusting how they treat customers

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Be aware that nothing is available on Freeview in UHD. The most you'll get is some iPlayer content in UHD with HLG HDR, if the box you purchase supports it. 

[TimmyBGood]

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@Philduff wrote:

I'm.goimg to scrap sky and just buy a freeview uhd recorder box.. 

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Maybe note that no Freeview content is transmitted in UHD at all: the 4K branding relates to app output, for which there's an extra charge made by most of the app providers to get that resolution.

[Laing1]

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@Philduff wrote:

Sky socks. It's 2024 and I pay £60 a.month ollto sky and then I can't even watch it in HD. What a joke.. I have a 86 inch uhd TV..  I'm.goimg to scrap sky and just buy a freeview uhd recorder box.. total rip.off its disgusting how they treat customers

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@Philduff I'm guessing you can't watch in HD as you do not have the HD subscription ?