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Discussion topic: 'Free' minibox and no multiroom subscription offer?

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This message was authored by jules007 This message was authored by: jules007

'Free' minibox and no multiroom subscription offer?

The wife has just taken a call from Sky and they are saying that they want to offer us a sky Q minibox for free and nothing else to pay on top of my current subscription. I thought they would offer me a free box but I would then have to pay multiroom subscription, but they are saying that’s not the case.

Being a bit sceptical and knowing from old that Sky don’t offer anything without getting something in return, so I’m just wondering what they get out of this, or if anyone got any thoughts on this ‘deal’?

The rep is phoning back later on today so I’m just thinking forewarned is forearmed.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: 'Free' minibox and no multiroom subscription offer?

Posted by a Superuser, not a Sky employee. Find out more

@jules007  Sounds very unlike of sky to make such an offer without the multi sub

 

was the phone number withheld or viewable if the latter can you post the first part of the number only 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


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jules007
Topic Author
This message was authored by jules007 This message was authored by: jules007

Re: 'Free' minibox and no multiroom subscription offer?

I have the number. Ok to post the whole complete number on here? 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: 'Free' minibox and no multiroom subscription offer?

Posted by a Superuser, not a Sky employee. Find out more

@jules007 

Does it end 3372?


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
jules007
Topic Author
This message was authored by jules007 This message was authored by: jules007

Re: 'Free' minibox and no multiroom subscription offer?

@Daniel0210 Nope, 7825

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: 'Free' minibox and no multiroom subscription offer?

Posted by a Superuser, not a Sky employee. Find out more

@jules007 

That isn't Skys normal outbound phone number so I'd be wary especially if they've suggested you click on a link somewhere. If in doubt call Sky by recognised methods


You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: 'Free' minibox and no multiroom subscription offer?

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210  I knew that this didn't sound right as soon as I saw thread title my scam alarm went off 

 

@jules007  I'll be highly surprised if they did phone back, but if they do I personally would put the phone straight back down 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: 'Free' minibox and no multiroom subscription offer?

Posted by a Superuser, not a Sky employee. Find out more

@jules007 

See this link provided by Sky regarding scam contact

https://www.sky.com/help/articles/sky-scams-help

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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