Discussion topic: 'Free' minibox and no multiroom subscription offer?
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Message posted on 05 Apr 2024 02:11 PM
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'Free' minibox and no multiroom subscription offer?
The wife has just taken a call from Sky and they are saying that they want to offer us a sky Q minibox for free and nothing else to pay on top of my current subscription. I thought they would offer me a free box but I would then have to pay multiroom subscription, but they are saying that’s not the case.
Being a bit sceptical and knowing from old that Sky don’t offer anything without getting something in return, so I’m just wondering what they get out of this, or if anyone got any thoughts on this ‘deal’?
The rep is phoning back later on today so I’m just thinking forewarned is forearmed.
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All Replies
Message posted on 05 Apr 2024 02:16 PM
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Re: 'Free' minibox and no multiroom subscription offer?
@jules007 Sounds very unlike of sky to make such an offer without the multi sub
was the phone number withheld or viewable if the latter can you post the first part of the number only
Message posted on 05 Apr 2024 03:24 PM
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Re: 'Free' minibox and no multiroom subscription offer?
I have the number. Ok to post the whole complete number on here?
Message posted on 05 Apr 2024 03:25 PM
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Re: 'Free' minibox and no multiroom subscription offer?
Does it end 3372?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 05 Apr 2024 03:36 PM
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Re: 'Free' minibox and no multiroom subscription offer?
@Daniel0210 Nope, 7825
Message posted on 05 Apr 2024 03:43 PM - last edited: 05 Apr 2024 03:46 PM
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Re: 'Free' minibox and no multiroom subscription offer?
That isn't Skys normal outbound phone number so I'd be wary especially if they've suggested you click on a link somewhere. If in doubt call Sky by recognised methods
You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 05 Apr 2024 03:53 PM - last edited: 05 Apr 2024 03:55 PM
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Re: 'Free' minibox and no multiroom subscription offer?
@Daniel0210 I knew that this didn't sound right as soon as I saw thread title my scam alarm went off
@jules007 I'll be highly surprised if they did phone back, but if they do I personally would put the phone straight back down
Message posted on 05 Apr 2024 03:59 PM
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Re: 'Free' minibox and no multiroom subscription offer?
See this link provided by Sky regarding scam contact
https://www.sky.com/help/articles/sky-scams-help
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 29 Jul 2024 01:30 PM
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Re: 'Free' minibox and no multiroom subscription offer?
The same thing happened to me in May. The first i knew about a €20 charge was when it appeared on my latest bill.
Impossible to make contact with a human representitive for the past 6 days - no answer to ANY phone number - so i'm waiting to hear back from them via Whatsapp.
Message posted on 29 Jul 2024 01:34 PM
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Re: 'Free' minibox and no multiroom subscription offer?
btw
My call was from Sky - not a scam. They sent me the minibox - but there's nothing in writing sent to me via email nor is there anything in the My messages area
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